#ImpactAgent: Changing the outcome, one school day at a time.

#ImpactAgent: Changing the outcome, one school day at a time.

Dr. Carol Harle leads the charge in Harlandale Independent School District, using daily attendance data to improve third grade reading.

The #ImpactAgent campaign celebrates people and organizations who have changed the way they do business every day, based on data, to improve the lives of students from cradle to career.

It’s a familiar scene: the teacher standing at the head of the class, calling names or counting heads against a roster. “Here,” one student calls. “Present,” another. Taking attendance is a ritual, a routine, a practice so ingrained it runs the risk of simply being done because it must be, without thinking about what those numbers really mean.

And how they impact student success.

Small data, big challenges.

When the administration in Harlandale Independent School District (HISD) in San Antonio, Texas, with the guidance of community partners and P16Plus Council of Greater Bexar County, a local Cradle to Career partnership, wanted to improve third grade reading results, they saw a way to use small data to address big challenges. Harlandale serves more than 15,000 students, nearly 90 percent of who come from economically disadvantaged families with unique barriers to regular attendance. Numerous studies have shown a correlation between school performance and attendance, but often the test results come back too late to make a difference. Third grade reading data takes a year to get back – but attendance data is regular and can be used to make changes within weeks of the start of the school year.

Attendance also means funding, lost or gained, for many school districts, including Harlandale. Every time that a student is absent, a school loses funding. By getting students back into the classroom, Harlandale saved their district nearly $600,000 in 2015 alone, ensuring not only the success of the program, but also its sustainability.

“With San Antonio Kids Attend to Win, we helped Harlandale schools focus on chronic absence, rather than average daily attendance,” says Jessica Castañon Maurer, Director of Community Partnerships with P16Plus.

“Rather than thinking about the 96 percent of students who were there, we found that focusing on the four percent who were consistently absent led to big results.”

Chronic absenteeism is defined as missing 10 percent or more of expected school days. It was clear within weeks of the start of the school year which children were on track to be chronically absent, and the administration could immediately get supports in place to get them back into the classroom. Mentors would check in with students daily, incentives were offered, attendance data was regularly shared with staff, students, and families, and chronically absent students were assigned a case worker. There was a shift in focus to the individual student, rather than average attendance.

Just as single students benefitted from a rallying of resources, there was one individual on the ground in schools making this initiative a priority.

A story behind every absence.

Dr. Carol Harle, Harlandale’s Assistant Superintendent for Curriculum and Instruction, insists that her “mom voice” stressing the importance of looking at attendance data in a new way would’ve gone unheard without the support of P16Plus, social workers, counselors, and teachers and administrators within her district.

But the data brought everyone together around a group of students who were chronically absent. And if the results are any indication, Harle was heard.

As of 2015, HISD and the San Antonio Independent School District – whose schools the SA Kids Attend to Win initiative has grown to include – saw 72 percent or 2,327 of their chronically absent students improve, and 44 percent or 1,425 were no longer chronically absent by the end of the year. Teachers were trained to pull down attendance data daily, and to receive data from their central office, as well. They began attendance committees, and invited parents and community members to contribute to intervention plans for chronically absent students and step up as mentors.

Because the success of the initiative relied so heavily on regular data reporting and analysis, Harle created a position, a Data Information and Reporting Coordinator, expressly to share this burden with administrators. The coordinator has streamlined the process, responds to individual requests, and gives a general presentation every six weeks to schools to give them a clear picture of where they are and where they’re headed.

“There’s a story behind every absence,” says Harle, citing some students who were facing homelessness, another with two parents incarcerated, more whose families simply weren’t aware of the importance of daily attendance. “But our business is educating kids. It’s our job to get them here.”

Harle worked with each of the schools within her district to craft a plan that honored each school’s needs. If a principal couldn’t make it a priority, Harle did, stopping by their campus to work out a plan together. Harle made it a point to make sure that schools understood this wasn’t something they were just being told to do, but an initiative they could take a personal, active role in. In one high school, a principal assigned himself to be the mentor of a chronically absent student. In another, gas cards were offered to help parents with getting kids to school.

Some schools chose to buy technology because it was a real need in their community, while others would offer pizza parties, field trips, or books to students. In the case of one middle school that wanted flexibility to reward the adults who were doing the hard work of getting students in the classroom, teachers were also incentivized to be more proactive about addressing chronic absenteeism.

“They set the bar high,” says Harle, explaining that the teachers promised themselves a celebratory dinner out if they met their goals. But they didn’t. “Although they had tremendous results, I think they wanted something like 100 percent attendance. They weren’t upset when they didn’t get their dinner – they’re saving that money and they’re trying again this year.”

A culture of attendance.

As a result of teachers and administrators changing how they look at and utilize attendance data, Harlandale has experienced a cultural shift around school attendance that Maurer sees as pivotal.

“Instead of a teacher saying to a chronically absent student, ‘we didn’t expect to see you today,’ it’s, ‘we’re so happy you’re here!’ It’s no longer a punitive approach,” says Maurer. “The kind of greeting a chronically absent student gets when they walk in the door makes them want to come back every day.”

Harle’s optimism and enthusiasm for the initiative has been, according to Maurer, “infectious.” And Judy McCormick, Executive Director of P16Plus, stresses that Harle’s commitment to regular reporting and accountability creates a level of transparency that ensures future success and growth of the program. Regular presentations to the school board and superintendents makes it clear that the changes to their attendance process have resulted in real cost savings for the district, which translates to wins for students, and for the community.

“There’s no excuse that schools can’t afford this,” says McCormick. “It’s so important to quantify how much they’re saving by making this change, because we want districts to be able to do this work themselves.”

Every September in San Antonio is attendance month, and this past September one Harlandale alum had the chance to share his story. He’d been a chronically absent student, but with a staff mentor checking in on him, and other staff expressing their interest and concern, as well, he was able to graduate on time.

“He was really able to turn it around because there was someone on that campus that cared about him,” says Maurer.

Like her teachers and administrators, Harle will keep on caring, too.

“When they’re giving out prizes in the schools and drawing winners for kids who are no longer chronically absent, the whole family comes out,” says Harle, who hearkens back to the idea that those attendance numbers are more than numbers – they’re individual children, with their own stories and reasons for why they’re not there, waiting for someone to listen, someone to help. “What we’re doing isn’t just changing the outcome for one child, but for all of the children in that family. Everyone’s seeing the value in coming to school every day.”

Partnering for success.

P16Plus Council of Greater Bexar County is a sustaining member of the StriveTogether Cradle to Career Network, a national network of communities working to improve education success for every child through a data-driven, quality collective impact approach. P16Plus operates through the civic infrastructure that provides four pillars for achieving cradle to career collective impact: shared community vision, evidence-based decision making, collaborative action, and investment and sustainability.

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